Shipping Policy
Last Updated: June 7, 2025
At Herbahush, we are committed to delivering your order quickly, safely, and affordably. Please review the details below to understand our shipping process, timelines, and policies.
Order Processing Time
- All orders are processed within 1–2 business days after payment confirmation.
- Orders placed on weekends or holidays will be processed the next business day.
- You will receive an order confirmation email after purchase, followed by a shipping confirmation with tracking details once your order has been dispatched.
Shipping Timeframes
We offer standard shipping for all orders:
| Region | Estimated Delivery Time |
|---|---|
| United States | 5–10 business days |
| United Kingdom | 6–12 business days |
| Australia & NZ | 6–12 business days |
| Canada | 6–12 business days |
| Europe | 6–14 business days |
| Rest of World | 7–15 business days |
Note: These are estimated timeframes. Actual delivery may vary due to external factors such as customs, holidays, or local delivery delays.
Shipping Rates
We offer free standard shipping on most orders. Some remote regions may incur a small shipping fee, which will be calculated at checkout before payment.
Tracking Your Order
Once your order ships, you will receive an email with your tracking number and a link to monitor its status. Please allow up to 48 hours for tracking info to update after dispatch.
If you haven't received tracking information after 3 business days, contact us at support@herbahush.com.
Customs, Duties & Taxes
Herbahush is not responsible for any customs fees, import duties, or taxes incurred during international shipping. These charges, if applicable, are the responsibility of the customer and are determined by your country’s customs office.
Shipping Delays
While we strive to deliver on time, unforeseen delays may occur due to:
- Natural disasters or extreme weather
- Carrier delays
- Customs inspections
- Global events or supply chain disruptions
We appreciate your patience and understanding during such rare circumstances.
Incorrect or Incomplete Address
Please double-check your shipping address during checkout. Herbahush is not responsible for orders lost due to incorrect or incomplete shipping details provided by the customer.
Lost or Damaged Packages
If your order is lost or arrives damaged, contact our support team within 7 days of the estimated delivery date. We will work with the shipping carrier to resolve the issue promptly and offer a replacement or refund when applicable.
Contact Us
For any shipping-related questions, please contact us at:
support@herbahush.com
We’re here to ensure your Herbahush experience is smooth from checkout to delivery.